txheem
Tam sim no nyob rau hauv domestic software lag luam muaj tag nrho cov tawg ntawm CRM systems. Ntawm ib sab, qhov no yog kev sib tw noj qab haus huv, vim tias tsis yog IT loj heev tso lawv cov khoom. Muaj "siremki" los ntawm cov tuam txhab me-cov neeg nyiam, uas, tej zaum, ntau nkag siab txog cov kev xav tau ntawm cov lag luam me. Tab sis ntau yam ntawm kev muab kuj txhais tau tias qhov kev nyuaj siab ntawm kev xaiv rau tus neeg siv. Thiab thaum koj yog ib tus neeg ua lag luam, koj twb muaj kev txhawj xeeb saum koj lub taub hau.
Xyoo 2022, qhov zoo tshaj plaws CRM systems rau cov lag luam me tsis yog cov qauv uas txhawb kev ua haujlwm tsis txaus ntseeg thiab tsav kev muag khoom. Cov kev kawm ua tau zoo tshaj plaws automate lub lag luam - nws li kev lag luam, nyiaj txiag thiab lwm qhov chaw. Ntawm lawv tus kheej, cov kev pab cuam sib txawv hauv kev ua haujlwm, cov cuab yeej, tsim thiab tus nqi.
Editor's Choice
Fillin
Lub kaw lus yog tsim los rau cov kev xav tau ntawm cov lag luam me. Thiab nyob rau hauv 2022, nws tsis tshua zoo li lub chaw ua hauj lwm nyob rau hauv lub classical kev txiav txim - txhua yam nyob rau hauv kev txav, ntawm kev mus. Yog li ntawd, lub tuam txhab ua ib tug loj thawj koom ruam nyob rau hauv txoj kev loj hlob ntawm ib tug mobile daim ntawv thov. Nws tsis yog lus dag, tab sis tseem muaj kev daws teeb meem rau smartphones ntawm Windows, uas niaj hnub no tau dhau los ua qhov tsis tshua muaj nyob hauv ntiaj teb ntawm gadgets.
Thiab tseem, cov ncauj lus kom ntxaws txog cov neeg tsim khoom txaus siab. CRM koom nrog cov vev xaib thiab xov tooj, thiab txawm tias daim ntawv qhia los ntawm Google. Ntxiv rau qhov kev muag khoom classic, CRM no muaj peev xwm taug qab lub tuam txhab cov nyiaj tau los, ua haujlwm ua tus saib xyuas haujlwm (lub sijhawm ua haujlwm rau cov neeg ua haujlwm).
Cov neeg tsim khoom tau zoo siab rau qhov kev cia siab ntawm kev lag luam me hauv Peb Lub Tebchaws uas lawv tsis yig los qhia tias CRM tus npaj nyiaj txiag tseem tsim nyog rau kev sau npe nkag ob zaug. Zoo li, yog tias tus lej tiag tsis pom zoo nrog cov nom tswv. Lwm qhov nthuav: qhov tsis tuaj yeem tshem tawm qee qhov haujlwm kom cov neeg ua haujlwm tsis tuaj yeem "swindle".
Raug raws site: promo.fillin.app
nta
| Lub hom phiaj tseem ceeb | kev muag khoom, kev tswj cov khoom muag, kev txheeb xyuas nyiaj txiag, tus thawj tswj haujlwm |
| Dawb version | yog, 10 hnub ntawm kev nkag tau tom qab daim ntawv thov kev pom zoo |
| nqe | 30 rubles ib hnub twg rau cov txheej txheem yooj yim |
| txiag | web version hauv huab thiab app rau smartphones |
Qhov zoo thiab qhov tsis zoo
Sab saum toj 10 Qhov Zoo Tshaj CRM Systems rau Kev Lag Luam Me Raws li KP
1. HelloClient
Qhov kev pab cuam yog tsim los ntawm qhov muag ntawm kev lag luam uas muab kev pabcuam. Ntxiv mus, qhov dav tshaj plaws tau xav txog, mus txog lub khw kho tsheb, yoga studios thiab kho smartphone. Lub interface tso cai rau koj tswj hwm tus neeg siv khoom, tswj kev suav nyiaj thiab muab cov haujlwm rau cov neeg ua haujlwm tshwj xeeb.
Koj tuaj yeem khi cov ntaub ntawv los ntawm kev sau nyiaj hauv online hauv CRM. Nws zoo li yog qhov pom tseeb thiab tsim nyog hauv xyoo 2022, tab sis tsis yog txhua lub tuam txhab "teeb meem" lawv tus kheej nrog kev txhim kho zoo li no. Ib tug zoo xav txog nyiaj hli system. Tus thawj coj tuaj yeem teeb tsa "txoj cai ntawm kev ua si": rau qhov kev txiav txim siab twg, cov nyiaj tshwj xeeb twg tau txais, thiab qhov kev txiav txim raug nplua.
Raug raws site: helloclient.ru
nta
| Lub hom phiaj tseem ceeb | kev muag khoom, warehouse accounting, nyiaj txiag analytics, neeg ua hauj lwm tswj |
| Dawb version | Yog, rau thawj 40 xaj |
| nqe | 9$ (720 rubles) ib hlis twg rau ib qho chaw muag khoom |
| txiag | web version hauv huab thiab app rau smartphones |
Qhov zoo thiab qhov tsis zoo
2. Brizo CRM
Cov neeg tsim qauv tau tswj kom ntim cov txheej txheem loj ntawm cov kev xaiv rau hauv lub plhaub ntawm CRM no. Siv cov kev ua haujlwm yooj yim ntawm txhua qhov kev pab cuam niaj hnub - kev tswj kev muag khoom. Nyob rau hauv no system, tsis tsuas yog ib tug classic funnel yog tsim. Nws tuaj yeem ua haujlwm nrog cov neeg cog lus, teeb tsa cov haujlwm rau cov neeg ua haujlwm, taug qab cov txiaj ntsig ntawm kev lag luam, koom nrog email cov neeg siv khoom thiab lub vev xaib widgets.
Nrog rau kev sau ntawv, ib yam nkaus, txhua yam nyob rau hauv kev txiav txim zoo: txhua tus neeg uas nyiam delve rau hauv cov lej, yog li hais, suav nyiaj, yuav txaus siab. Txhim kho cov nyiaj tsis txaus, daim ntawv qhia hnub them nyiaj, kev siv nyiaj txiag. Yooj yim invoicing. Yog tias warehouse accounting tau ntxiv, nws yuav zoo tagnrho.
Raug raws site: brizo.ru ua
nta
| Lub hom phiaj tseem ceeb | kev muag khoom, kev txheeb xyuas nyiaj txiag, kev tswj cov neeg ua haujlwm |
| Dawb version | yog, kev nkag mus puv rau 14 hnub |
| nqe | 5988 rubles ib xyoos rau txhua tus neeg ua haujlwm nrog kev them nyiaj ib zaug |
| txiag | web version hauv huab thiab app rau smartphones |
Qhov zoo thiab qhov tsis zoo
3. Business.ru
Yav dhau los, qhov system no hu ua "Class365". Tab sis lub tuam txhab rebranded, txhim kho cov functionality thiab ua ib qho nthuav CRM rau cov lag luam me thiab nruab nrab. Nws lub ntsiab kom zoo dua yog qhov kev hloov pauv siab tshaj plaws ntawm kev ua haujlwm rau kev cai lij choj hauv kev lag luam (EGAIS, yuav tsum tau sau npe, cov rooj nyiaj ntsuab). Cov neeg tsim khoom ua rau muaj kev sib tw zoo rau kev txhim kho cov neeg siv khoom hauv online.
Lub kaw lus muaj peev xwm kos cov kwv yees, cov ntawv xa nyiaj, txais cov nyiaj them poob haujlwm, thiab tswj xyuas cov ntaub ntawv hluav taws xob. Qhov tseeb, nws yog ntau tshaj CRM, nws yog "ecosystem": ib qho kev pabcuam ua tiav hauv ib lub raj mis. Muaj kev tswj xyuas cov khoom muag, koj tuaj yeem teeb tsa lub kaw lus luv nqi - feem ntau qhov tseem ceeb ntawm kev muag khoom tsis nco qab los ntawm lwm tus neeg ua lag luam. Rau cov lag luam me, muaj cov nqi kev ywj pheej "Cashier" thiab "Cashier +".
Raug raws site: online.business.ru
nta
| Lub hom phiaj tseem ceeb | kev muag khoom, nyiaj txiag analytics, warehouse accounting |
| Dawb version | yog, perpetual, tab sis nrog kev txo qis ua haujlwm zoo heev lossis 14 hnub nrog cov txheej txheem CRM tag nrho |
| nqe | 425 - 5525 rubles ib hlis twg thaum them rau lub xyoo (tus nqi suav nrog ntau tus neeg ua haujlwm sib txawv thiab nkag mus rau cov kev pabcuam ntxiv) |
| txiag | web version hauv huab thiab app rau smartphones |
Qhov zoo thiab qhov tsis zoo
4. amoCRM
Lub tuam txhab muaj ib pob tshwj xeeb rau kev lag luam me, tus nqi tshwj xeeb. Koj them tam sim ntawd rau lub xyoo, tab sis nws tawm los pheej yig dua tus nqi them txhua hli. Cov tariff suav nrog ob zaug qhov txwv ntawm kev qhib deals (txog 1000 rau ib tus as khauj) dua li hauv cov phiaj xwm pib.
Raws li qhov zoo tshaj plaws CRM, cov kev pabcuam tuaj yeem sau cov lus thov los ntawm kev xa ntawv, lub vev xaib widgets, kev sib raug zoo, kev sib tham thiab hu xov tooj rau hauv kev muag khoom. Qhov tshwj xeeb tshaj yog yooj yim rau kev ua haujlwm yog kev sau cov ntawv sau los ntawm txhua lub thawv ntawv. Neeg xa xov liaison yog tsim rau hauv lub system. Nyob rau hauv txoj kev xav, yog tias koj tsis xav siv newfangled Slack, Hangouts thiab lwm tus, thiaj li tsis tsim interfaces, koj tuaj yeem siv cov yam ntxwv ntawm amoCRM.
Cov neeg tsim khoom tau ua tiav "autopilot" ntawm kev muag khoom: los ntawm qhov system, koj tuaj yeem taug qab li cas tus neeg siv khoom ua rau "ua kom sov" muaj. Piv txwv li, seb nws puas tau mus rau koj qhov chaw tom qab xa e-mail.
Raug raws site: amocrm.ru ua
nta
| Lub hom phiaj tseem ceeb | muag khoom |
| Dawb version | yog, 14 hnub ntawm kev nkag tau tom qab daim ntawv thov kev pom zoo |
| nqe | 499, 999 lossis 1499 rubles rau ib tus neeg siv hauv ib hlis lossis tus nqi tshwj xeeb rau cov lag luam me |
| txiag | web version hauv huab thiab app rau smartphones |
Qhov zoo thiab qhov tsis zoo
5. WireCRM
CRM developers tso WireCRM ua tus tsim. Daim ntawv thov interface yog tiag tiag sharpened rau saj zawg zog chaw ua hauj lwm chaw. Qhov phem tshaj qhov tsim rau 2022 zoo li txhais tau tias. Tab sis qhov system ceev ceev. Txhawm rau teeb tsa, koj yuav tsum mus rau lub khw muag khoom lag luam modules. Nws zoo li niaj hnub app khw rau smartphones (AppStore thiab Google Play). Koj xaiv qhov tsim nyog module, rub nws thiab nws tshwm hauv koj CRM. Cov modules yog dawb (muab tias koj twb tau them rau tag nrho cov kev pab cuam), muaj txog ib puas ntawm lawv.
Ntawm cov kev xaiv - txhua yam uas qhov zoo tshaj plaws CRM xav tau: ib tug ncauj lus kom ntxaws teem sij hawm rau cov neeg ua hauj lwm, accounting rau cov neeg muas zaub, muag thiab Tshuag tshuav nyiaj li cas. Muaj cov cuab yeej tsis siv neeg rau kev tsim tsis tau tsuas yog cov ntawv xa nyiaj, tab sis kuj ua thiab kev lag luam muab. Hauv CRM, koj tuaj yeem tsim tus account tus kheej rau tus neeg siv khoom. Rau cov lag luam me, qhov no tsis tshua muaj txiaj ntsig, tab sis lub sijhawm yog qhov nthuav.
Raug raws site: wirecrm.com
nta
| Lub hom phiaj tseem ceeb | kev muag khoom, warehouse accounting, nyiaj txiag analytics, neeg ua hauj lwm tswj |
| Dawb version | yog, 14 hnub ntawm kev nkag tau tom qab daim ntawv thov kev pom zoo |
| nqe | 399 rubles ib hlis rau txhua tus neeg siv |
| txiag | web version hauv huab, mobile thov |
Qhov zoo thiab qhov tsis zoo
6. LPTracker
CRM rau cov lag luam me, uas yog tsom rau kev muag khoom thiab txawm tias nruj heev. Ntxiv mus, automation ntawm no, los ntawm cov qauv ntawm 2022, tau coj mus rau qhov zoo tshaj plaws: cov kev pabcuam tuaj yeem ua haujlwm tshaj tawm, hu rau cov neeg siv khoom (lub suab bot) thiab lim tawm cov ntawv thov uas tsis yog lub hom phiaj kom cov neeg ua haujlwm tsis nkim sijhawm rau lawv. Muaj txawm tias "hacker" kev xaiv: qhov kev zov me nyuam tuaj yeem nrhiav cov lej ntawm cov neeg siv khoom uas tau mus xyuas koj qhov chaw, tab sis tsis tau yuav dab tsi thiab mus rau cov neeg sib tw.
CRM tuaj yeem faib cov dej num rau cov neeg ua haujlwm (piv txwv li, hu xov tooj rau daim ntawv thov no), khaws cov ntaub ntawv tiv tauj, koj tuaj yeem khaws daim ntawv qhia hnub ntawm kev sib tham ua haujlwm thiab ua haujlwm, sau ntawv rau txhua tus neeg siv khoom.
Raug raws site: ib lptracker.io
nta
| Lub hom phiaj tseem ceeb | muag khoom |
| Dawb version | CRM yog pub dawb rau lub tuam txhab txog li 35 tus neeg ua haujlwm, cov haujlwm ntxiv tau them rau - lawv cov txheej txheem tag nrho muaj pub dawb rau 14 hnub |
| nqe | 1200 rubles ib hlis rau ib tus neeg siv nrog rau txhua qhov kev xaiv ntxiv nrog qee qhov txwv |
| txiag | web version hauv huab |
Qhov zoo thiab qhov tsis zoo
7. Flowlu
"Sieremka" nrog cov tuam txhab tswj cov cuab yeej hauv ib qho chaw. Tsim nyog rau cov lag luam uas teeb tsa lawv cov txheej txheem raws li Agile lub tswv yim (ib txoj haujlwm tswj hwm txoj haujlwm tshiab uas cov haujlwm thiab cov haujlwm tseem ceeb hloov pauv tas li).
Lub rooj sib tham hauv CRM yog qhov yooj yim thiab pom. Funnels tuaj yeem tsim rau txhua qhov kev muag khoom. Nws muaj qhov system rau kev kos npe rau cov haujlwm thiab kev ua haujlwm. Lub kaw lus qhia cov neeg ua haujlwm yuav ua li cas ntxiv. Tau kawg, muaj kev koom ua ke nrog xov tooj, email cov neeg siv khoom thiab cov vev xaib.
Ib daim ntawv qhia ntxaws ntxaws tuaj yeem muab tso ua ke ntawm cov neeg siv khoom. Lub kaw lus qhia tau zoo nrog lub peev xwm los ntsuas kev muag khoom rau txhua qhov funnels.
Raug raws site: lus.ru
nta
| Lub hom phiaj tseem ceeb | kev muag khoom, kev txheeb xyuas nyiaj txiag |
| Dawb version | yog, nrog txwv functionality |
| nqe | 1890 rubles ib hlis rau tsib tus neeg siv thaum them rau ib xyoos ua ntej |
| txiag | web version hauv huab, smartphone app |
Qhov zoo thiab qhov tsis zoo
8 Trello
Nyob rau hauv 2022, qhov no yog tej zaum qhov feem ntau feature-nplua nuj CRM dawb rau cov lag luam me. Kuj tseem muaj kev xaiv them nyiaj, tab sis lub tuam txhab me me tuaj yeem ua tau yooj yim yam tsis muaj lawv.
Paub txog nws cov ntawv cim npe ntawm cov haujlwm tam sim no thiab cov haujlwm. Qhov no yog hu ua kanban method. Nws tau tam sim no tau txais los ntawm lwm tus neeg muag khoom CRM, tab sis Trello yog tus trendsetter ntawm no.
Daim ntawv thov muaj qhov qhib API ("application programming interface"), uas txhais tau hais tias yog tias muaj tus programmer hauv pab pawg, nws tuaj yeem hloov kho qhov system rau koj cov haujlwm.
Raug raws site: trello.com
nta
| Lub hom phiaj tseem ceeb | kev tswj qhov project, kev muag khoom |
| Dawb version | Yog |
| nqe | $ 5-17,5 ib hlis rau txhua tus neeg siv nrog txuas ntxiv mus |
| txiag | web version hauv huab thiab daim ntawv thov rau cov neeg ua haujlwm |
Qhov zoo thiab qhov tsis zoo
9. Social CRM
CRM yog tsim rau cov tuam txhab uas feem ntau ntawm cov neeg siv khoom los ntawm kev sib tham. Lub database yog heev nthuav. Los ntawm nws, koj tuaj yeem txheeb cov neeg siv khoom mus rau cov khoom tshwj xeeb uas lawv tau yuav los ntawm koj. Cov lus ceeb toom tau teem rau txhua tus neeg yuav khoom.
Ua haujlwm nrog cov kev sib raug zoo tseem ceeb: nws tso cai rau koj los nruab ib lub widget ntawm lub xaib, los ntawm cov qhua tuaj yeem tuaj yeem sau ntawv rau koj los ntawm kev sib tham yooj yim.
Raug raws site: socialcrm.ru
nta
| Lub hom phiaj tseem ceeb | muag khoom |
| Dawb version | tsis muaj |
| nqe | 899 rubles ib hlis rau ib tus neeg siv |
| txiag | web version hauv huab |
Qhov zoo thiab qhov tsis zoo
10. Khw muag khoom CRM
Lub app yuav pab hloov cov thawj coj (cov neeg siv khoom muaj peev xwm) los ntawm cov neeg xa xov tam sim, kev sib tham thiab lwm cov channel rau hauv kev muag khoom. Zoo tagnrho rau kev lag luam. Muaj ib qho algorithm uas tuaj yeem teeb tsa hauv txoj hauv kev uas nws cia li faib cov xaj rau cov neeg ua haujlwm raug.
Offline xaj kuj tau nkag mus rau hauv qhov system. Tom qab ntawd, hauv ib lub qhov rais, koj tuaj yeem ua haujlwm nrog tag nrho cov ntaub ntawv. Koj tuaj yeem tsim koj tus kheej qhov kev pabcuam ncaj ncees txhawm rau khaws cov neeg siv khoom.
Cov kev tshuaj ntsuam xyuas tau nthuav dav: nws qhia tsis yog cov ntawv txais nyiaj txiag nkaus xwb, tab sis faib rau hauv cov npe tshwj xeeb thiab cov khoom lag luam, nyeem cov kev muag khoom tshwj xeeb ntawm cov neeg ua haujlwm, thiab saib xyuas kev ua haujlwm nyiaj txiag.
Raug raws site: khw muag khoom.ru
nta
| Lub hom phiaj tseem ceeb | kev muag khoom, kev txheeb xyuas nyiaj txiag |
| Dawb version | yog, 300 xaj ib hlis nrog kev ua haujlwm tsawg lossis 14 hnub nkag mus rau tag nrho version |
| nqe | 1500 rubles ib hlis rau ib tus neeg siv |
| txiag | web version hauv huab lossis kev teeb tsa ntawm koj lub server |
Qhov zoo thiab qhov tsis zoo
Yuav ua li cas xaiv CRM system rau kev lag luam me
Cov ntawv luv CRM sawv cev rau "Kev tswj hwm tus neeg siv khoom", uas txhais tau tias "kev tswj hwm cov neeg siv khoom" ua lus Askiv. Cov kev pabcuam pab tswj cov txheej txheem kev lag luam. Ua ntej tshaj plaws, hais txog kev muag khoom ntawm kev pabcuam thiab ua haujlwm ntawm cov haujlwm.
Qhov zoo tshaj plaws CRMs hauv 2022 yog tsim los pab cov tuam txhab tsim kev sib raug zoo rau cov neeg siv khoom mus sij hawm ntev thiab pab cov neeg muag khoom kaw cov kev sib tw ua tau zoo dua.
Txoj Cai Lij Choj
Ib qho tseem ceeb hauv kev lag luam me. Thaum txhua daim nyiaj suav thiab tus neeg ua lag luam yuav tsum tau them nyiaj ntau ntawm nws lub hnab ris, koj yuav tsum ua tib zoo xaiv software. Tam sim no cov neeg tsim ntawm CRM feem ntau siv cov qauv ntawm pob khoom, nrog rau cov kev pabcuam suab paj nruag niaj hnub thiab cov yeeb yaj kiab.
Ntawm ib sab, nws yog qhov yooj yim: koj them ib hlis ib zaug, hauv kev them nyiaj, yog tias nws muab, koj tuaj yeem yuav cov haujlwm tsim nyog lossis tshem tawm qhov tsis tsim nyog. Ntawm qhov tod tes, tus qauv subscription yog qhov zoo rau cov neeg tsim khoom. Nws hooks lub tuam txhab ntawm nws cov khoom, ua rau nws nyob ntawm nws. Cov tuam txhab tsim tawm kuj tau txais nyiaj, thiab yog li ntawd tuaj nrog cov tswv yim lag luam kom tau nyiaj ntau npaum li tus neeg siv tau. Ua ntej ntawm tag nrho cov, los ntawm imposing qhov kev twb kev txuas ntawm cov kev xaiv ntxiv. Ntawm no tus ua lag luam yuav tsum ceev nws lub qhov muag qhib.
Ib feem ntawm CRM ua haujlwm ntawm tus qauv zoo ib yam li lub hauv paus ntsiab lus ntawm kev sib npaug ntawm daim nqi xov tooj. Los ntawm tus neeg siv nyiaj tshuav nyiaj li cas rau txhua qhov kev pabcuam ntawm daim ntawv thov, piv txwv li, kev hu xovtooj, tsim ib txoj haujlwm tshiab, kev sib txuas ntawm tus neeg ua haujlwm, cov nyiaj yog debited los ntawm tus account.
Ua ntej yuav CRM, xyuas seb tus kws kho mob puas muaj kev txhawb nqa thiab luv nqi. Piv txwv li, thaum them los ntawm 3-6-12 lub hlis, thiab lwm yam.
Yuav tsum tau feature set
Nws tsis yog ib txwm pom tseeb los ntawm CRM tshaj tawm tias lub kaw lus tuaj yeem ua li cas, thiab cov cuab yeej twg nws tsis ua thiab yuav tsis muaj. Qhov no yog qhov uas cov dawb puv version los ua ke. Thaum lub rooj sib tham, ua tib zoo saib cov hauv qab no:
- Teeb tsa tus neeg siv khoom hauv paus thiab teeb tsa nws. Yuav kom saib tau keeb kwm ntawm kev sib cuam tshuam nrog tus neeg yuav khoom, xaiv qhov kev pom zoo tshaj plaws rau nws.
- Sau cov ntawv thov los ntawm cov peev txheej sib txawv. Qhov twg cov neeg tuaj yeem tuaj ntawm koj lub lag luam? Cov npe xa ntawv, lub hom phiaj lub vev xaib, social networks thiab instant messengers? Nws yog ib qho tseem ceeb los sau tag nrho cov kev muag khoom hauv ib qho chaw kom yooj yim rau kev ua haujlwm.
- CRM yuav tsum pab cov neeg muag khoom muag. Qhia ib qho kev ua algorithm thiab muaj lub luag haujlwm ceeb toom.
Cov kev xaiv muaj txiaj ntsig ntxiv
Qhov zoo tshaj plaws CRM systems tuaj yeem tuav tus lej: ua kev txheeb xyuas nyiaj txiag ntawm kev ua tiav kev lag luam, tau txais nyiaj, ua haujlwm nrog nyiaj txiag. Cov kev kawm qib siab pab hauv kev suav nyiaj hli thiab tsim kom muaj kev txhawb siab rau cov neeg ua haujlwm.
Kev koom ua ke nrog lwm cov kev pabcuam
Niaj hnub no, txawm tias ib lub lag luam me raug yuam kom siv ntau yam kev pab cuam ib zaug rau kev ua haujlwm tau zoo. Tswj lub vev xaib, kev sib tham hauv xov tooj, cov neeg xa xov xwm ua haujlwm, tus kheej daim ntawv thov. Ntau tus neeg siv IP-telephony hu rau cov neeg siv khoom. Nws yog ib qho tseem ceeb uas CRM tau hloov mus ua haujlwm nrog cov cuab yeej nrov tshaj plaws uas koj pab neeg siv.
Nrov lus nug thiab lus teb
KP teb cov lus nug los ntawm cov neeg nyeem Tus Thawj Coj ntawm SkySoft, uas siv CRM systems, Dmitry Nor.